Yateoo Privacy Policy
Last Updated: April 2026
This Privacy Policy describes how Yateoo ("we," "us," or "our") collects, uses, discloses, and protects your Personal Information when you visit our website (https://www.yateoo.com) or make a purchase from us. Protecting the personal information you entrust to us is of utmost importance. We are committed to maintaining the security and integrity of your data in accordance with applicable data protection laws and the principles outlined herein.
1. Information We Collect
To provide our services, we collect information that you provide directly and automatically when you interact with our site:
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Personal Contact Information: Name, delivery address, email address, and phone number provided during registration, purchase, or customer service inquiries.
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Account Sign-in Information: Email address and password created for your account.
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Payment Information: Billing details, credit/debit card information (processed securely by our payment partners), and transaction history.
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Technical & Usage Information: IP address, browser type, device information, and data on how you navigate our site (pages viewed, links clicked), collected via cookies and similar technologies.
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Communication & Feedback: Contents of your communications with us, including product reviews, customer service requests, and survey responses.
2. How We Use Your Information
We use your personal information for the following business purposes:
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To process and fulfill your orders, transactions, and requests.
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To create, manage, and maintain your account.
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To provide customer service and respond to your inquiries.
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To improve, test, and customize our website, products, and services.
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To send you transactional messages (e.g., order confirmations, shipping updates). With your consent, we may also send you marketing communications.
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To prevent fraud, enhance security, and comply with legal obligations.
3. Information Sharing and Disclosure
We do not sell your personal information. We may share it only in the following circumstances:
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With trusted Service Providers who perform services on our behalf (e.g., payment processing, shipping, analytics), under strict contractual obligations.
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To comply with Legal Obligations or to protect the rights, property, or safety of Yateoo, our customers, or others.
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In connection with a Business Transaction, such as a merger, sale, or transfer of assets, where your information may be transferred as a business asset.
4. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, which may include:
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Access, Correction, & Deletion: You can access, update, or request deletion of your personal data through your account settings or by contacting us.
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Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link in any email.
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Cookie Controls: Most web browsers allow you to control cookies through their settings. Disabling cookies may limit your use of certain site features.
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Data Portability & Restriction: You may have the right to receive your data in a structured format or object to/restrict certain processing.
To exercise these rights, please contact us at chen@yateoo.com. We will respond to your request in accordance with applicable law.
5. International Data Transfers
Yateoo is operated globally. Your information may be transferred to and processed in countries other than your own, including the United States and China, where data protection laws may differ. We implement appropriate safeguards (like standard contractual clauses) to ensure such transfers protect your data.
6. Data Security
We implement physical, technical, and administrative safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. We use secure socket layer (SSL) technology to encrypt sensitive data, like payment information, during transmission. However, no method of electronic transmission or storage is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting reasons). When no longer needed, we will securely delete or anonymize your data.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The "Last Updated" date at the top will indicate when revisions were made. We encourage you to review this page periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Controller:
Shenzhen ZhanTuo Precision Hardware & Plastic Co., Ltd.
Legal Representative: Chen Wenjuan
Operating Address:
1st Floor, Building A2, De'ai Industrial Zone,
No. 445 Dalang South Road, Langkou Community,
Dalang Street, Longhua District,
Shenzhen, Guangdong, 518000, China
For Privacy-Specific Inquiries:
Email: chen@yateoo.com
Phone: +86 134 1867 9756
Please use "Privacy Policy Inquiry" in the subject line to ensure expedient handling.
